FAQs
Email bonbonvieshop@gmail.com for all inquiries or use the contact page.
Social networks
- Twitter: @sharibonbonvie
- Instagram: @sharibonbonvie
- Pinterest: @sharibonbonvie
Your shirt will be printed and mailed out within 2-7 business days. You will receive another email once it has been shipped, along with the tracking number (tracking available for United States orders only). Below are the average shipping times. Most shirts are printed within 3 days and shipping takes about 2-3 days if you are in the United States. You will likely receive your shirt in about a week, but it could take more.
United States
3-5 business days via USPS
3-8 business days via FedEx SmartPost*
Canada
1-5 business days via FedEx
5-10 business days without tracking
International
1-5 business days via FedEx
10-20 business days without tracking
FedEx* Overnight, 2Day and Express available. If you need your order sooner, please email bonbonvieshop@gmail.com with the subject line "shipping" to work out alternate shipping arrangements.
*FedEx does not ship to PO Boxes, please choose USPS for PO Boxes.
Before you place your order, please make sure your shipping address is correct! We cannot be held responsible for packages that have been accepted at an incorrect address. If you believe you have supplied us with an incorrect address, please contact bonbonvieshop@gmail.com as soon as possible.
Exchanges and returns that are the result of an error on our end are accepted within 30 days of the order being placed. Email bonbonvieshop@gmail.com with the subject "returns" or "exchanges" to begin the process. If you want to exchange an item, indicate what the issue is and what you would like to exchange it for.
Please make sure you choose the correct size when ordering your item, we cannot currently offer refunds or exchanges to sizing issues (if it is not related to an error on our end.)
We accept PayPal and all major credit cards directly through our website.
Wash your shirt inside out with like colors, tumble dry. If needed, iron your shirt inside out. DO NOT iron directly over graphic.
Most of our tees are available in both women's and men's/unisex sizes. The women's tees are very fitted, If you are unsure of your size, please order one size up. The men's/unisex tees are true to size.
Since each tee is printed to order, we cannot offer exchanges or refunds due to sizing issues.
For women who prefer a looser fitting tee or a very large bust, we recommend ordering a men's/unisex tee, but getting a size smaller that you would in a women's size.
Please see the sizing charts below for detailed information:
If you have any additional questions, use the contact form or email us at bonbonvieshop@gmail.com